All sales are final.

To ensure that you are confident with your selections, please refer to the guide on how to determine your undertone for proper foundation.

Personal consultations with a VRAI Advisor are available for a more precise color match.  The consultation fee is $150 and includes a $150 site credit to be applied towards your future purchases.

Should your products arrive in a less than acceptable manner from damage during transit, kindly report your concerns within seven (7) business days for proper resolution.  Be sure to include your order number, tracking number, and a clear photo of the damaged shipping box, and damaged contents inside. Please include a detail of which items were found unsatisfactory. Email the requested information to concierge@beautybyvrai.com